We accept returns within 15 calendar days from when the order was shipped. The return postmark date is considered when evaluating the return eligibility. The customer is responsible for paying postage for the return. Please send the items back via a traceable method to ensure proper delivery.
Please Note: The return items need to be in original condition, with tags and hygienic liners still attached.
Full Price merchandise is eligible for refund. Refunds incur a 5% restocking fee.
Items marked On Sale may only be returned for exchange or store credit. Once we receive the return, we will send out the exchange (no additional shipping charges will be incurred when we ship you your first exchange shipped standard within USA). Any shipping upgrades on exchanges will incur shipping charges. International customers are responsible for all shipping charges incurred with exchanges.
The store credit is valid for 1 year from shipment date.
All returns postmarked after the 15 calendar days from original shipment date only qualify for store credit. No exceptions. The shipping fees incurred with these exchanges will be customer's responsibility and will be charged when the exchange is sent out.
No returns will be accepted after 30 days from the original shipping date.
Items marked as final sale are final sale and cannot be returned. We do not accept returns on thong style items.
Please read full return policy.
Once you place an order, you agree with the return policy.