We accept returns within 15 calendar days from when the order was shipped. The return postmark date is considered when evaluating the return eligibility. The customer is responsible for paying postage for the return. Please send the items back via a traceable method to ensure proper delivery.
Please Note: The return items need to be in original condition, with tags and hygienic liners still attached.
Full Price merchandise is eligible for refund. Refunds incur a 5% restocking fee.
Items marked On Sale may only be returned for exchange or store credit. *Exchanges can only be made for the exact item in a different size or color that is the exact value of the item you have returned. If you wish to exchange for different items, once we receive your return, you will be issued a store credit that can be used on your exchange order. The store credit is valid for 1 year from issue date. Once we receive the return, we will send out the exchange (no additional shipping charges will be incurred when we ship you your first exchange shipped standard within USA). Any shipping upgrades on exchanges will incur shipping charges. International customers are responsible for all shipping charges incurred with exchanges.
Discounts/Promotions: Orders using a promotional code may only be returned for exchange/store credit. No Refunds.
The store credit is valid for 1 year from shipment date.
All returns postmarked after the 15 calendar days from original shipment date only qualify for store credit. No exceptions.
No returns will be accepted after 30 days from the original shipping date.
Items marked as final sale are final sale and cannot be returned. We do not accept returns on thong style items.
Please read full return policy
Once you place an order, you agree with the return policy.